Our payment methods are Paypal and Stripe; both accept all major credit cards.  The charges generally go through as soon as you confirm your purchase with them.
The monthly payment for our Journal Prompts will be debited from your account on the same day each month. 

Only Canadian residents are charged a tax as we are located in Canada and are obligated to collect tax for the government.  No other taxes or duties are charged to buyers outside Canada.

When you use a coupon code for your purchase(s), there is a prompt at bottom of your shopping basket page, “Have a Coupon? Apply Here”, enter coupon code in box which opens up. Be sure to update your cart before checkout to apply the code accurately. 
The coupon codes have expiry dates & may be closed. 

Due to our products being Digital Products. We do not accept cancellations or returns. This is clearly stated on our sales page. 

We generally do not give refunds or exchanges. If you have an issue with your order please contact our customers service and we will respond to your concerns. 

Contact us by our Customer Service email: createfuljournals@gmail dot com - please remove the spaces. Or use the Help Desk button inside your account.  We generally respond very quickly.  Our hours are from 8AM-4PM EST on weekdays.  We are not available on weekends or Canadian Statutory Holidays.

We will always provide you with a link or directions on how to get the bonus offered.  At times, we require proof of purchase and that can be provided by a screenshot of your payment provider’s receipt.

On your membership page under “Useful Links”, click on Payments History which will take you to your subscription link, scroll down to find the one you wish to cancel – click on the highlighted ‘cancel subscriptions’ link.  You can also cancel a subscription through PayPal if that is your payment method. We cannot cancel Stripe/Credit Card payments for you. 

That would depend on: 

(1) the type of product you want to sell; 

(2) the level of proficiency or familiarization with software needed to edit/change the file.

We have full-fledged journals and planners; simple templates; coloring packs which will inspire your creativity and help you take your journal, planner and printables to the next level.

Most of our products come in PowerPoint and PDF formats, although our Journal Prompts are Microsoft Word.

Journal/planner sizes are formatted at 6x9; 8x10 and 8.5x11 inches. 

Images and graphics are provided in JPG and/or PNG files as stated on each sales page.

There is very little writing needed in Low Content Books

We create ready to use – done for you, quality templates in PowerPoint. These are super easy to edit so you can customize your products quickly.

We offer our Signature Course – Turning Your Content into Templates that will show you how easy it is to create new journals and planners. Plus, we provide you with a set of templates that you can practice with.

https://createfuljournals.com/createful-courses-templates-sales-2/

You can sell your journals/planners/notebooks on Amazon, Etsy, Lulu, and your own website.

When you export to the PDF be sure to remove the checkmark at the Document Structure tags. Always use the resolution of 330 dpi instead of the high fidelity.

Go to File - Options – Save; then scroll down and take out the Embed fonts. Click Save and then you can use whichever font you prefer.

Yes you can use the option “Reuse Slides” in PowerPoint to add in other templates to your document.  This is an excellent way of making your journals/planners unique.

Microsoft Word and PowerPoint are the main programs that we use.

You can get a monthly subscription to Microsoft Office suite at: https://www.office.com/